Refund policy

Candy’s Western Town, owned by Candice Likens. For return questions, contact . Our business address is 2150 Stadium Drive N5, Phenix City, Alabama 36867, United States

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at candicelikens85@gmail.com and we'll send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Gift cards cannot be returned.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off periodIf merchandise is being shipped into the EU, you have the right to cancel or return your order within 14 days for any reason.

Refunds Once your return is received and reviewed, we'll let you know the outcome. For items fulfilled by a supplier, we'll issue your refund promptly after the supplier confirms and processes the return. We'll notify you when the refund is issued to your original payment method. The time it takes to appear in your account depends on your payment provider. If you have questions about your refund, contact us at .